What Facebook is Really For
somegreybloke tells us what Facebook is really made for
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Baseless Opinion: Valve looks at their users as ‘pets’?
Cheating and using exploitative tactics to get ones way has been around since the dawn of war (not to be confused with Dawn of War). From time immemorial to present these types of people have done whatever they could to achieve their goals via underhanded tactics, forcing the community to form and enforce laws and punishments on these individuals.
Valve Software, makers of the Half Life series as well as the online gaming service Steam, are no exception to this. Valve discovered a number of players that have been cheating in the game Team Fortress 2, and as such has enacted a punishment upon them. Some have lost their unlockable TF2 gear for a few weeks, others suspended from Steam, and some potentially banned from Steam all-together. This is all well and good, as Valve not only have a community to manage (the Steam community) but a number of online games as well (TeamFortress 2, Left4Dead, etc). However, statements made on the official Team Fortress 2 blog makes one wonder: was Valve’s head screwed on when they wrote this, or do they really think of us as their “pets”. Read More
Cut Customer Service?
Cut Customer Service? You’ll Lose Customers – Scott Anthony – HarvardBusiness.org.
Another great articleby Scott Anthony.
I’ve clearly stated my perspective that the worst thing companies can do in the Great disruption is to stop investing in innovation. Companies might think that innovation and survival are discrete choices. They are not. Companies that stop innovating are sowing [...]
Marketing Tips for Twitter
Marketing Tips for Twitter.
Snagged this article off a tweet from my CEO Chucky P. It makes some good points…
1 – First and foremost, you need to know the difference between posting often and spamming.
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TwitterFriends – joining the dots (fasterfuture.blogspot.com)
50 Ideas on Using Twitter for Business (momblognetwork.com)
TwiTip – Twitter Tools and Resources Round-Up [...]
Arvind Narayanan’s journal – Why Craigslist needs to die
Image by Getty Images via Daylife
Arvind Narayanan’s journal – Why Craigslist needs to die.
This is an interesting post which discusses (and complains) about Craigslist. I’m not entirely sure they “get” Craig and his plan – but they do get some interesting points correct – Craigslist has a horrible UI and the technology is way over [...]
Why 99% of Entrepreneurs Fail
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Why 99% of Entrepreneurs Fail: Because they don’t do anything.
There are three types of amateur entrepreneurs out there, and in my young life, I’ve been every single one of them. By coming to terms with my failures, I’m more prepared to classify which type of amateur entrepreneur I am, and thus [...]
Sales must evolve too

- Image by timparkinson via Flickr
I’ve spent a lot of time talking about how newspapers and media must move forward – and then, it started. So now what do I do – that boat left the harbor…or is at least boarding.
I know – time to pick on the sales department! Here’s the post that sparked this convo:
Revenue growth is priority #1 for most businesses today. So, good salespeople are in demand, and management wants to give them the best possible tools to make them productive. Selling is a numbers game. As long as you do reasonably sensible things, the time invested tends to corelate to revenue earned. Therefore, productivity really does matter. This is not an area to skimp on. If you can make somebody who brings in $1 million in revenue 10% more productive, that would mean an additional $100,000. So, what is happening in the market with tools for those who hustle on the front lines of business, the people who sell the products and services, who get capital for your business and sell it when the time comes, who hire the people who can grow your business? What will they be using in future?
Sales departments must get it together. It is time to change or be rolled over. The potential is huge here – the consumer wants to get the best deals they can. Business’s need education on what their type of business needs and we (media outlets) have to be the people the business’s turn to.
But have we figured it out yet?
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Steve Jobs to take a Leave of Absence from Apple
CNB got there first on this one, here’s the full story on Steve Jobs taking a leave of absence from Apple until June of this year.
Chief Executive Steve Jobs stunned shareholders and the tech world by announcing that he was taking a leave of absence until the end of June due to health reasons.
“During the past week I have learned that my health-related issues are more complex than I originally thought,” Jobs said in an email to Apple employees.
This comes on the heels of Jobs not giving the keynote at the Macworld expo in California, and only a week earlier, it was revealed as to what his medical issue actually is.
The news came just a week after Jobs revealed that a hormone imbalance was at the root of weight loss that has prompted speculation about his health.
Will any luck, hopefully Jobs will recover speedily and continue to lead one of the most successful and popular tech companies to ever have existed.









